1. Introduction
Welcome to Abbey Cars in Pinner (“we,” “our,” or “us”). By booking or using our taxi and private hire services, you agree to these Terms & Conditions. Please read them carefully before making a booking.
2. Services Provided
We provide taxi, private hire, and airport transfer services across London and surrounding areas, including transfers to and from Heathrow, Gatwick, Luton, Stansted, and London City airports.
3. Bookings & Payments
Bookings can be made via phone at 0208 866 1866, email at info@abbeycarspinner.com, or through our website www.abbeycarspinner.com.
All fares will be confirmed at the time of booking.
Payments can be made in cash to the driver or through approved payment methods.
4. Cancellations & Refunds
Cancellations made less than 2 hours before the scheduled pickup time may incur a cancellation fee.
Prepaid bookings will be refunded in accordance with our refund policy.
5. Delays & Liability
While we strive to arrive on time, we are not liable for delays caused by traffic, weather, or circumstances beyond our control.
We will not be responsible for missed flights or connections due to such delays.
6. Passenger Responsibilities
Passengers must ensure they provide accurate pickup and drop-off details.
Seat belts must be worn at all times.
No smoking, eating, or consumption of alcohol is permitted in the vehicle.
7. Lost Property
We are not responsible for any items left in our vehicles but will do our best to return them to you.
8. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on our website.
For any questions regarding these Terms, contact us at info@abbeycarspinner.com.